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your source for unique fabrics at unbelievable prices | member login |
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your source for unique fabrics at unbelievable prices | member login |
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customer serviceReturn Shipping Methods and Our Refund PoliciesSubmitted by Jedi Wright on February 22, 2010 - 12:18.
"Apparently" we're running a scheme to scam our customers out of having to refund their orders. For the record, this is a completely false accusation. We have had some issues with our local post office, our postal route worker and their package tracking. ( categories: )
A Note On Customer ServiceSubmitted by Jedi Wright on January 15, 2010 - 22:01.
From time to time, we make mistakes. What company or individual doesn't? ( categories: )
New Customer Support Feature: Gmail ChatSubmitted by Jedi Wright on January 15, 2009 - 09:29.
As of today, I'll be running Gmail chat for additional customer support.
Since we're still having problems with our phone service and some people fail to whitelist our emails, I hope to alleviate some of that trouble via live chat through our Gmail account: distinctivefabric. If you don't already have a Gmail account, we highly recommend getting one. Their service is uncomparable. Sign up here: www.gmail.com
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